Please contact our Customer Service Team who will be able to advise on the manufacturing lead times for our products, or check if we have any products in stock.
You can consult your customer price list for a list of current product pricing, or get in touch with us and we can check this for you.
Please contact our Customer Service Team who will be able to check the status of your order – simply provide your order number or any Weber reference number. Our standard delivery window is 08:00-17:00 unless agreed otherwise.
Orders can be placed by getting in touch with our Customer Service Team, for more information please see our guide on placing an order with us.
To find your local Weber stockist, please view our online stockists or use our stockist locator tool.
If you'd like to get in touch with your local area sales manager, specification manager, or application manager, simply enter your postcode and product enquiry into our contact search tool.
Samples are available to our customers by using our handy sample ordering service. If you have any specific requirements, please send an email to [email protected]
Please find your local area sales manager who will be able to put you in contact with a Weber Recommended Contractor.
For England Scotland & Wales: Most of our façades and external wall insulation system products are manufactured at our site in Telford, with our tile fixing, flooring, and technical mortars products being manufactured at our Flitwick site.
For Republic of Ireland and Northern Ireland: To service our Irish customers, our products are available for collection from our Ballyclare site, lead times may vary if it needs to be transported from Flitwick or Telford, however we will advise on this when an order is placed.
If you are making an order for collection from one of our sites, the place of it's manufacture will dictate where you will need to collect it from. If you have any questions, please get in touch with us for more information.
We're committed to providing you with the best possible service. However, we recognise that sometimes things can go wrong. We are here to help you.
In the event that something isn't quite right with your order or if you have a query regarding your product, please get in touch with us.
